Datenschutzerklärung

Last updated: 28 May 2026

TORIS operates this shop and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a customized shopping experience (the "Services"). TORIS is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and that you agree to the collection, use and disclosure of your information as described in this Privacy Policy.

What personal information do we collect or process?

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or anonymized so that it cannot be associated with or identify you. Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

• Contact details including name, postal address, billing address, shipping address, phone number and email address.
• Financial information including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
• Account information including username, password, security questions, configurations and settings.
• Transaction information including the items you view, add to cart, add to your wishlist or purchase, return, exchange or cancel, as well as your past transactions.
• Communications with us including the information you provide when communicating with us, for example when you send a request to customer support.
• Device information including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal information.
• Automatically through the Services including from your device or when you use our products or services or visit our website, and through the use of cookies and similar technologies.
• From our service providers including when we engage service providers to enable certain technologies and when they collect or process your personal information on our behalf.
• From our partners and other third parties.

How do we use your personal information?

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Providing, customizing and improving the Services. We use your personal information to provide you with the Services. This includes fulfilling our contract with you, processing your payments, fulfilling your orders, saving your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a customized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal information to better customize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and advertising purposes, for example to send marketing and promotional communications by email, SMS or post and to show you advertising online for products or services for the Services or other websites, including based on items you have previously purchased or added to your cart, as well as other activities related to the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action against possible fraudulent, illegal, unsafe or malicious activities, protect public safety and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account credentials. We strongly recommend that you do not share your username, password or other access data with others.
• Communicating with you. We use your personal information to provide you with customer support and effective services, to respond to your inquiries in a timely manner and to maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or to respond to lawful legal process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation or other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce the terms and policies.

How do we disclose personal information?

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
• We disclose personal information to business and marketing partners who provide marketing services for you and show you advertising. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to disclose information about you in order to show you targeted advertising and marketing based on your online activity across different merchants and websites.
• When you request us to or otherwise give your consent to disclose certain information to third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
• We disclose personal information to our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, with Shopify collecting and processing personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services is disclosed to Shopify as well as to third parties, who may be located in countries other than your country of residence, in order to provide and improve the Services for you. To protect, grow and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our shop, with other merchants and with Shopify. To provide these advanced features, Shopify may use personal information collected through your interactions with our shop, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and what rights you have, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information listed here link to the Shopify privacy portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information found on these websites. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of these third-party platforms, without restrictions on their use by us or by a third party. Our inclusion of such links does not imply our endorsement of the content of these platforms or their owners or operators, unless expressly stated in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who are not yet of legal age in your country. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we have no knowledge that we "disclose" or "sell" personal information of individuals under 16 years of age (as defined by those terms under applicable law).

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security". In addition, information you send to us may be at risk during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal information depends on various factors. These include, for example, whether we need the information to manage your account, provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may refuse your request to the extent permitted by law.

• Right of access/information. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request that we delete the personal information we hold about you.
• Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we disclose it to a third party in certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails. You can object to receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, such as about your account or orders you have placed.

You can exercise these rights where indicated accordingly in the Services, or by contacting us using the contact details below. For more information about how Shopify uses your personal information and what rights you have, including rights regarding the information processed by Shopify, please see https://privacy.shopify.com/en.

You will not suffer any disadvantage by exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf. This may require you to confirm your identity directly with us. We will respond to your request promptly within the scope of applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you reside, you have the right to appeal our decision by contacting us using the contact details below or by lodging your complaint with the competent data protection authority. For the European Economic Area, there is a list of the competent data protection supervisory authorities. If you would like to access it, you have the option to do so here.

International transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

When we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices, or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date accordingly and provide the notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by phone at , by email at victoria.wojciechowska99@gmail.com or by post at kruszowice, bierutow, 56-420, PL. For the purposes of applicable data protection laws, we are the data controller of your personal information.